All progressive spectacle lens products come with a 30 day warranty for patients. If you can’t get accustomed to your new progressive lens in the 30 day period, Specs of Kensington will replace the progressive into another style for no charge.
All frames and lenses sold by Specs of Kensington come with a 12 month guarantee. This covers product failure due to manufacturing defects for a period of 12 months from the date of purchase, but excludes misuse, negligence or accidental damage to any frames or lenses sold or supplied by Specs of Kensington. The guarantee will not apply to any product that has been modified or attempted to be repaired by anyone other than ourselves.
If you find any comparable product cheaper at another practice, Specs of Kensington practice will happily match the price.
Please ask a member of our practice team for full details.
At Specs of Kensington we have an easy payment scheme to help you spread the cost of buying your spectacles over five months. We are happy to arrange a direct debit when buying spectacles which have a value over £200. This option is available at no extra cost. All that we require is a deposit of a third of the total amount due and then you pay the balance in four equal monthly payments by standing order. For Example : Spectacles cost £270.00 Initial Deposit £90.00 and 4 Monthly Payments of £45.00
This is a convenient way to spread the cost of your contact lenses, solutions and aftercare fees. When you register for our Direct Debit plan you pay a three month up front fee and start a direct debit for regular monthly payments. You receive a three months supply of contact lenses straight away. Not only is this convenient, it also saves you money as you pay internet comparable prices for your contact lenses.
You will immediately be entitled to the following:
*Boxes must have been original supplied by Specs of Kensington within the preceding 3 months and be in pristine condition.
Of course, if you prefer, you are able to pay for your Care at each visit and buy your Contact Lenses as and when you need them.
If you’re not satisfied with a product you purchase from us you can return it to us for a full refund of the product price – no questions asked.